Privacy Policy
Last Updated: March 08, 2025
Welcome to OnPageSEO.ai, operated by Houston IT Developers LLC! We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, share, and secure your data when you visit our website (onpageseo.ai) or use our SEO tools and services (collectively, the "Service"). By using our Service, you agree to the practices outlined below.
1. Information We Collect
We collect various types of information to provide and enhance our Service:
- Personal Information:
- Contact Info: Name, email address, phone number (if provided), and other details you share when signing up, contacting us, or submitting a support request.
- Payment and Billing Info: Credit card details, billing address, and transaction history when you purchase a subscription or service.
- Website Info: URLs, content, keywords, or other data you submit for SEO analysis, optimization, or reporting.
- Usage Data: Information about your interactions with our Service, such as IP address, device type, operating system, browser, pages visited, referral sources, and timestamps.
- Tracking Technologies:
- Cookies: Used to remember your preferences, authenticate users, and analyze site performance.
- Pixels and Ads: We use tracking pixels, ad tags, and similar technologies to measure ad performance, personalize content, and serve relevant advertisements.
- Analytics: Data on how you navigate our Service, collected via tools like Google Analytics or similar platforms.
- Log Data: Server logs may record technical details (e.g., error reports, request times) to troubleshoot issues.
- Other Data: Any additional information you voluntarily provide (e.g., feedback, survey responses, or testimonials).
2. How We Use Your Information
We use your data to:
- Deliver and improve our SEO tools and services, such as analyzing your website for optimization or generating reports.
- Process payments, manage subscriptions, and send billing confirmations or receipts.
- Communicate with you about your account, updates, support inquiries, or service changes.
- Personalize your experience and serve targeted ads or content.
- Analyze usage patterns to enhance functionality, user experience, and service performance.
- Market our Service through emails, ads, or promotions (you can opt out anytime).
- Detect and prevent fraud, abuse, or security threats (e.g., monitoring for malicious activity).
- Conduct research and development to innovate and refine our offerings.
- Comply with legal or regulatory requirements.
3. How We Share Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Trusted third parties that assist us, including payment processors (e.g., Stripe, PayPal), hosting providers (e.g., AWS), ad networks, email services, and analytics tools.
- Advertising Partners: To deliver targeted ads, we may share anonymized or aggregated data with ad platforms (e.g., Google Ads).
- Legal Obligations: When required by law, subpoena, or to protect our rights, property, or safety (e.g., responding to government requests).
- Business Transfers: If OnPageSEO.ai or Houston IT Developers LLC is involved in a merger, acquisition, or asset sale, your data may be transferred as part of the transaction, with notice provided where required.
- With Your Consent: We may share data if you explicitly agree (e.g., for a partnership or integration).
4. Tracking and Advertising
- Cookies and Pixels: We use cookies and tracking pixels to monitor site usage, improve performance, and serve ads. Some are set by third-party partners (e.g., ad networks, social media platforms).
- Ads: We may display ads on our Service or through third-party platforms, tailored based on your interests and behavior.
- Behavioral Tracking: We may track your activity across devices or over time for marketing and analytics purposes.
- Opt-Out: Disable cookies via browser settings, use ad blockers, or opt out of personalized ads via tools like the Digital Advertising Alliance (DAA) or Network Advertising Initiative (NAI).
5. Legal Basis for Processing (For GDPR Compliance)
If you're in the European Economic Area (EEA), we process your data based on:
- Consent: For marketing or non-essential cookies (you can withdraw consent anytime).
- Contract: To fulfill our obligations to you (e.g., providing the Service after signup).
- Legitimate Interest: For security, fraud prevention, or improving our Service.
- Legal Obligation: When required by law.
6. Your Choices and Rights
- Account Management: Update or delete your account info by logging in or contacting us.
- Marketing Preferences: Unsubscribe from promotional emails via the link in each email or by reaching out to us.
- Tracking: Adjust cookie settings in your browser or use "Do Not Track" features (note: we may not honor all DNT signals due to technical limitations).
- Data Rights:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Request data portability.
- For CCPA (California residents): Opt out of data "sales" (if applicable—contact us for details).
- Submit requests by contacting us (see Section 12). We'll respond within legal timeframes (e.g., 30 days for GDPR, 45 days for CCPA).
7. Data Security
We use industry-standard measures (e.g., encryption, firewalls, secure sockets layer [SSL]) to protect your information from unauthorized access, loss, or misuse. Payment data is processed securely via trusted third-party providers. However, no online system is entirely risk-free, and we cannot guarantee absolute security.
8. Data Retention
We retain your data only as long as necessary:
- Account and billing info is kept while your account is active and for a reasonable period after (e.g., 7 years for tax or audit purposes).
- Website and usage data may be stored for analysis and service improvement, then anonymized or deleted after a set period (e.g., 24 months).
- Marketing data is retained until you opt out or it's no longer relevant.
9. Third-Party Links and Services
Our Service may link to external sites or integrate third-party tools (e.g., payment gateways, ad platforms, social media widgets). We're not responsible for their privacy practices—please review their policies before engaging.
10. Children's Privacy
Our Service is not intended for individuals under 13 (or 16 in some jurisdictions, per GDPR). We do not knowingly collect data from children. If we discover such data, we'll delete it promptly.
11. International Data Transfers
Your data may be processed in the United States or other countries where our servers or partners operate. For EEA or UK users, we use safeguards like Standard Contractual Clauses (SCCs) to ensure compliance with data protection laws during transfers.
12. Changes to This Privacy Policy
We may revise this policy as needed. Updates will be posted here with a new "Last Updated" date. For significant changes, we'll notify you via email or a prominent website notice at least 30 days in advance (where required).
13. Accessibility
If you need this policy in an alternative format (e.g., for accessibility reasons), please contact us.
14. Dispute Resolution
If you have a privacy-related complaint, contact us first. We'll work to resolve it. For EEA residents, you may also contact your local data protection authority. For California residents, you may file a complaint with the California Attorney General.
15. Contact Us
For questions, requests, or concerns about this Privacy Policy or your data, please contact Houston IT Developers LLC at:
- Email: [email protected]
- Address: Houston IT Developers LLC, 59 Acorn Cluster Ct., The Woodlands, TX 77381 USA